engineerklub | Дата: Суббота, 15.03.2025, 10:16 | Сообщение # 1 |
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| Modern Communications in Management (тест с ответами магистратура Синергия)
1. ______________________ philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose *communicating with candor *non routine communication * communication champion *communication channel 2. _________________________gives a flow of information among members *working from anywhere *ethical communication *chain communication network *channel 3. _______________is as important as the message itself. *when to use rich channels of communication *when to use electronic channels of communication *the 5 ps * the selection of communication channel is.... 4. ______________is the process by which information is exchanged and understood by two or more people *manager communication *routine communication *communicating w candor *goal of manager communication 5. _____________involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level *"we will prevail! we are Virginia tech." *rich channel of communication *the correct use of language *the art of persuasion 6. ____________enables a manager to determine whether the employee correctly interpreted the message *the 5 Ps *manager communication *feedback *components of communication 7. A process by which meanings are exchanged between persons through a common system of symbols and/or sounds *collaboration *language * communication *feedback 8. anything that interferes with the reciever understanding the message is called___________________ *feedback *noise *channel *encoding 9. Communication going downward from managers to employees is ______________ *diagonal communication *downward communication *verbal intonation *lateral communication 10. Converting a message into symbols like gestures or written, spoken is ________________ *communication *encoding *feedback *noise 11. Different working hours, langauge barriers, different cultural norms are _____________ *classification of communication methods *factors affecting complexity of communication *main goal of controlling comms *performance reports 12. encoding, formulating a message, selecting a communication channel, decoding, and feedback are ____________ *communicating w candor *how to be an active listener *components of communication *communication channel 13. How can the words “Interactive, Push, Pull” be referred to collectively *communication process elements *classification of communication methods *main goal of controlling communication *communication 14. How can the words “Problem solving, teamwork, listening” be referred to collectively *communication *greatest threat to projects *noise *most important non-technical skills 15. Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are __________________ *grapevine *symposium *Town Hall meeting *roundtable
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